These conditions are accessible from the website merchant SHELL ADDICT which is dedicated to the universe of the shell and the sale of shells for collectors and enthusiasts.
WARNING :
"The cites", known by its acronym CITES or as the Washington Convention, is an international agreement between states. It aims to ensure that international trade in specimens of wild animals and plants does not threaten the survival of the species to which they belong "www.cites.org available on the site.
In this context, the site is open to all countries of the world whose law does not prohibit the purchase, marketing and shell Detention new and old collection and does not contravene the rules on the "Convention on the international trade in wild fauna and flora threatened with extinction. "
Otherwise, it is up to the user to give up access from that territory or to access it from other territories where they are deemed legal and / or parties to CITES on the site available at www. cites.org.
By accessing the Site, the User is subject to these Terms and Conditions which it must acknowledge and accept for every purchase (check box for this purpose).
By controlling one of the shells available on the site, the Customer agrees to be bound by these conditions apply to any offer, order and agreement between the Customer and the Site and any necessary operation for their implementation .
The Site reserves the right to change the terms and conditions as required by the technical evolution of the Site, changes in legislation, in its sole discretion. Use of the Website and the services offered there is always subject to the latest version of the Terms posted on the website and available to the public at the time of use. It is the User to consult as often as necessary the terms and conditions provided that it has the ability to keep printing them or saving them.
The Site may also make at any time changes to content, services including the rates at any time and without notice.
When using the Services, the User may be subject to any posted guidelines or rules applicable to the Site and the services offered there, may contain terms and conditions in addition to these Terms and Conditions. All such guidelines or rules are deemed incorporated by reference into the Terms.
1. PRICES
All product offers on the site are offered for delivery through a COLLISSIMO against signature to the extent that such a mode of delivery is possible. Promotional offers are valid only within the limit of the validity period of the tender and availability. TO VALIDATE
Product selling prices mentioned on the site are indicated all charges included, euros. Shipping fees are not included in the prices displayed on the site. Other additional charges possibly being made customer load are given before the conclusion of the contract.
The selling price may be altered by the Site at any time. The prices of products that are purchased during the passage of the order can not be changed.
The offers presented by the Website are valid while stocks last.
2. CREATION OF ACCOUNT
To place an order, the Customer agrees to fully complete the form fields on the Site and to provide complete, accurate and reliable information to open an "Account".
The Customer undertakes to maintain, as soon as possible after modification, the information provided to the Site, in particular concerning its invoice mailing address and shipping address. It is expressly agreed that the Customer is solely responsible for the consequences of failure to update such information.
The Site reserves the right to request the Customer to forward him any written document justifying his situation.
Operation of the account:
An account is opened in the name of the Client at the end of the registration process on the Site. This account is personal to the Buyer which can only be accessed by using the registration email address and password.
The Customer agrees not to disclose to any third party whether his registration email address and password.
Customer agrees to protect and keep secret its registration email address and password.
It undertakes to inform without delay the Site of any compromise, loss or anomaly of its registration email address and / or password.
Customer acknowledges that actions on their Account will be charged to him when his registration email and password have been activated in the absence of any request for revocation of the registration email address and / or password is compromised, and in particular, in case of purchase (s) found (s), even unknowingly, by a person using his registration email address and password.
The Client ensures only the consequences of the disclosure of his registration email address and password.
The website is committed to managing the accounts receivables and reserves the right to remove or suspend access to accounts for violation of rules of use of these Conditions or suspected compromise of the e -mail registration and / or password.
The Customer undertakes not to create or use other accounts that he personally created.
3. ORDERING (S)
Any order implies acceptance without limitation or qualification these terms of sale and create a customer account with real and reliable information in particular for the delivery of the order.
Any order implies acceptance of prices and descriptions of shells available for sale.
Customer ordering on the site is committed to reaching the minimum legal age and have the legal capacity to contract.
Customer can follow throughout the navigation to the site access to their shopping cart during the checkout process to modify, cancel, check prices, products and quantities ordered. etc. By clicking the button CONFIRM CART, the Customer declares validate the content of the order (CART) and must accept fully and without reserve the entirety of these Conditions of Sale.
After confirming the contents of the order, the customer will validate the final payment by the (COMMAND WITH PAYMENT OBLIGATION). The order will be final only after payment of the corresponding price.
The Order will also be confirmed by the Site by sending an email following the address provided by the Client.
4. PAYMENTS
Shipping costs are calculated without discount on the site and / or promotional code on the basis of a COLISSIMO package without signature.
The Site may also, at the request of the Customer, ship the products via via another postal service and delivered against signature or arrange another method of delivery subject to the assumption of additional costs and feasibility in the country Delivery.
Purchasing Payment is made upon the registration of the order exclusively through Paypal.
The customer guarantees that he is entitled to use this means of payment used for the payment of his order and that it provides access to sufficient funds to regularize the order. At the receipt of funds, the products will be sent to the Customer.
The Site reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution in case of non-payment of any sum payable by the Customer or in the event of payment incident.
Beyond a certain amount (about 120 euros) and / or to all exceptional orders Express (DHL, Chronopost ...), supporting documents (identity card, proof of address less than 3 months) can be requested to finalize the validation of the order and authorize delivery. The supporting documents will be automatically destroyed upon receipt of your package and / or receipt of payment for the order.
5. PRODUCT SELECTION
The Client, having considered the products and their characteristics, has, under its own responsibility, carried his choice voluntarily and of his own arbitrator or on the products covered by the order.
It is however important to note that the shells can have natural defects and color variations. It is indicated to Customer information enabling it to attach the shell to his family of origin and provenance, as well as essential information. Shells are always presented in conjunction with an actual photograph to assess the product.
6. DEADLINES
The preparation time is of two (2) business days after receipt of payment which must be added the shipping time depending on the delivery method chosen by the customer and the country of delivery.
The delivery will be recalled when the order summary. A link will be sent to the Customer so that it can monitor the shipment of the order.
Deadlines are only binding subject to full payment of the order by the Customer and its non-contestation.
7. RETENTION OF PROPERTY
The products remain the property of the site until full payment.
8. LIABILITY
The responsibility of the Site under the obligations of these Conditions of Sale shall not be incurred if the breach of its obligations is due to the fact of one third if it is foreseeable, the fault of the Customer, or the occurrence of an event of force majeure as defined by French courts or any other event that was not reasonably under the control of the Site. The information available on the Site are provided in a serious and rigorous but not prevail without warranty, express or implied, in particular regarding the integrity, timeliness, availability of products on the Site.
THE SITE DISCLAIMS ANY LIABILITY FOR INCIDENTAL CAUSES THE OCCASION OF THE USE OF THE SITE. IN ASSUMING RESPONSIBILITY SITE SHOULD BE ESTABLISHED AND RETAINING A DUE TO DAMAGE SUFFERED BY THE CUSTOMER, DIRECTLY ATTRIBUTABLE EXCLUSIVELY AND PROCUREMENT OF CONTROL, WHICH IS LIMITED TO THE AMOUNT PAID BY THE CUSTOMER. ANY CLAIM BY A USER, INCLUDING ANY CUSTOMER AGAINST SHELL ADDICT TO BE MADE IN THE 12 MONTHS FOLLOWING THE OCCURRENCE OF THE EVENT, PURPOSE OF THE COMPLAINT.
9. AVAILABILITY
The product offers and prices are valid until they are visible on the site, subject to availability. In the event of a temporary unavailability of full or partial product after placing your order we will notify you by mail or by mail to the partial delivery or cancellation of the order.
An email will be sent to the Client as soon as possible after the knowledge of knowledge of failure.
Or the faulty products will be shipped offline and within a maximum period of 30 days.
Pursuant to the provisions of articles L 216-1 and following of the Consumer Code, in case of unavailability of the product, the customer has the right to be reimbursed the price of the ordered product within 14 days of its request.
10. DELIVERY
The preparation time is 2 working days.
The preparation of the order and delivery can only be executed once the order paid by the Customer fully and certain way.
The products are delivered to the shipping address provided during the order process which only the Customer is responsible.
IN CASE OF AN ERROR ENTERING THE ADDRESS GIVEN OR NON COMPLAINT WITH THE POSTAL SERVICES WITHIN THE TIME ALLOWED, THE SITE SHALL NOT BE LIABLE FOR FAILURE OF DELIVERY.
Consequently, a second shipment of the parcel will be charged to the customer which will have to contact the Customer Service for this purpose. In any event, the Site shall not be held responsible for consequences due to delayed delivery.
The Customer is informed by email from the start of the package and a number sent to him to inquire real-time tracking of the order and its delivery.
Deliveries are deemed made as of provision of the product to the Customer, including the carrier, materialized by the control system used by the carrier.
Without prejudice to the period available to the Customer under his right of withdrawal, the Customer must check the shipments upon arrival and to make all reserves and complaints which would appear justified, or even refuse the package if it is likely have been opened or if it shows obvious signs of deterioration. Reserves and complaints must be addressed to the carrier by registered letter with acknowledgment of receipt within three working days of delivery of products, a copy must also be sent to the Site.
SPECIAL CASES :
Late delivery :
The Client has the option to cancel the order if delivery thereof did not intervene later than seven business days (delivery in France) after the delivery date provided that the delay in delivery is not due to a case of force majeure within the meaning of the French jurisprudence or non-payment of the order or a mistake as to the coordinates entered.
Within 10 working days of request for cancellation by the Customer and after the return of the product, the site will make a request for reimbursement from the bank or following the same method of payment used.
No delivery:
The Client has the option to cancel the order if delivery thereof did not intervene later than seven business days after the delivery date specified by the Site (delivery in France) is not due to a case force majeure within the meaning of the French jurisprudence or non-payment of the order or a mistake as to the coordinates entered.
Within 10 working days of request for cancellation by the Customer and after the return of the product, the site will make a request for reimbursement from the bank or following the same method of payment used.
Package misplaced / lost:
In case of non receipt, the Customer must contact the Site to an investigation. The Customer will be informed by email of the answers provided by the carrier (usually 14 business days). If the parcel is found, it will be returned to the Customer. In case of loss statement, the site will proceed immediately with the order reimbursement procedures corresponding to the lost parcel (products and shipping).
11. GUARANTEES OF PRODUCTS:
Guarantee of conformity:
The code of French consumption provides as follows in terms of the legal guarantee of conformity:
- Article L211-4: "The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under his responsibility. "
- Article L211-5: "To comply with the contract, the product must:
1) Be suitable for the purpose usually associated with such a product and, if applicable:
- Match the description given by the trader and possess the qualities that he has presented to the buyer as a sample or model;
- The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted. "
- Article L211-12: "Action resulting from lack of conformity lapses two years after delivery of the goods."
Implied warranty:
The French Civil Code provides that in terms of implied warranty:
- Article 1641 of the Civil Code: "The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer the would not have bought it or would have paid a lower price if he had known "
Article 1648 of the Civil Code: "The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, in the year following the date on which the seller may be discharged defects or apparent lack of conformity "
IMPLEMENTATION :
In accordance with legal guarantees of conformity and hidden defects, the Site undertakes according to what he can do:
- Either replace the product with the same product depending on available stocks;
- Or to exchange them a product for a quality product and price equivalent according to availability;
- Or refund the price of the product ordered within 30 days of the request of the Client if the replacement of an identical or similar product was not possible;
- Either to refund a portion of the product price if the customer decides to keep it (for implied warranty).
Products must be returned in the condition in which they were received with all the elements in packaging to transportation in good conditions. The shipping costs will be reimbursed on the basis of the invoiced price, return costs will be reimbursed on presentation of receipts.
CAUTION: are excluded from warranty products modified, repaired, built, damaged, soiled by the Customer. The warranty does not cover apparent defects. The warranty does not support products damaged during transport or due to misuse. In case of improper returns, the Company reserves the right to refuse any further order.
It is recalled that in the context of the legal guarantee of conformity, the consumer:
- Has a period of two years from delivery of the product to act vis-à-vis its seller;
- Can choose between repair or replacement of the goods subject to the conditions provided for in Article L. 211-9 of the cost of the Consumer Code;
- Is not required to provide proof of the existence of the defect of conformity of 24 months.
It is recalled that the consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and in this case, he can choose between the cancellation of the sale or reduction the selling price in accordance with Article 1644 of the Civil Code.
The provisions of this article shall not prevent the Consumer exercise the right of withdrawal.
12 - PERSONAL DATA
The personal data and personal information about you is necessary to manage your order and our trade relations. They can be sent to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also stored for security purposes, to meet legal and regulatory obligations and to enable us to improve and personalize the services we offer and the information we send you include in the newsletter if you have consented.
Under the Data Protection Act of 6 January 1978, you have a right of access, rectification, opposition and removing personal data.
Simply write us online at Customer Service or mail to SHELLSADDICT 64 BD SADI CARNOT 06110 LE CANNET FRANCE, indicating your name, email address and if possible your customer reference.
According to regulations in force, your request must be signed and accompanied by a photocopy of an identity card bearing your signature and the address to which you must reach the answer. A response will then be sent within two months of receipt of the request.
Depending on your choices made when creating or consulting your account, you will likely receive offers from our website. If you no longer want, you can at any time we make a request.
Tracking the opening of our emails
We use a tracking pixel to determine whether our emails are opened, so that we can tailor the content we send you. This tracking is enabled only with your consent, which you provide by checking the designated box when you sign up for our email newsletters. You can withdraw your consent at any time without affecting your subscription.
13. INTELLECTUAL PROPERTY
All the texts, comments, works, works, illustrations and images reproduced or represented on the Site are strictly reserved under copyright as well as intellectual property and for the world. As such and in accordance with the Code of Intellectual Property, only use for private use subject to different rules even more restrictive code of intellectual property is permitted. Any reproduction or total or partial reproduction of the Site or any or all of the elements found on the Site is strictly prohibited.
Company names, trademarks and distinctive signs displayed on the Site are protected under trademark law. Reproduction or representation of all or part of the aforementioned signs is strictly prohibited and is subject to prior written approval of the trademark owner.
The User also prohibited:
- Extraction by permanent or temporary transfer of all or a qualitatively or quantitatively substantial part of the Site content to another medium by any means or in any form whatsoever;
- The re-use, by making available to the public all or a qualitatively or quantitatively substantial part of the contents of the Website, regardless of the form.
The creation of a hyperlink, same simple can be done only with the permission of the Site, provided that no confusion will exist in the minds of users about the site's identity or origin information .
14. LAW AND WITHDRAWAL PERIOD
WARNING: no right of withdrawal can not be exercised by a buyer who is not consumer.
Pursuant to Article L.221-18 and following of the Consumer Code, to exercise his right of withdrawal (ie not wish to acquire without any reasons or pay penalties), the Customer has a period of FOURTEEN (14) days from the receipt of the order date for:
- Addressing the application for revocation via the online form or RIGHT OF WITHDRAWAL
- Notify the site's decision to exercise his right of withdrawal by an unequivocal statement and specifying the products (eg letter sent by mail, email) by mail to the address SHELLSADDICT 64 BD SADI CARNOT 06110 LE CANNET FRANCE or by Email at contact@shells-addict.com.
The application will be registered with the site and confirmed by sending an e-mail which will indicate the procedure for the return of the product concerned by the withdrawal which must be returned before the end of the fourteen day period after of notification of the request.
The Customer must support the direct cost of returning the goods.
Upon exercise of your right of withdrawal, we will refund the product or products concerned by the withdrawal within fourteen days of receipt of the returned products.
We will refund using the same means of payment as you used for the initial transaction.
15. PROOF OF CONVENTION
Pursuant to the provisions of Articles 1367 and 1368 of the Civil Code, the information delivered by the Site and any telephone recording evidenced by the Parties.
Pursuant to Article 1365 of the Civil Code, the website and the client intend to set, within the framework of benefits, the rules on evidence admissible them in case of dispute and their probative value. The following provisions are thus the evidence agreement signed between the parties, who undertake to respect this article.
The Site and the customer agree to accept that in case of dispute, the data from all telephone recording, data of the Site, and any item sent by the client, such as not limited to letters, e-mails, photographs are proof of acceptance of these conditions, the electronic acceptance of all offers and all benefits, express renunciation of the right of withdrawal, the materiality of the services used by the client through remote services used , namely Internet, phone, SMS (only for residents of mainland France subject to a valid number), phone records, logs connections. The Site and the customer irrevocably agree that any litigation, the scope of those documents, records and information that is given to an original, in the sense of a written paper, signed by hand.
16. MISCELLANEOUS
If one or more provisions of these Terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
The failure of either party not to avail themselves to the other Party of a breach of any of the obligations contained within these Terms shall be construed in the future as a waiver of obligation.
17. APPLICABLE LAWS
These general conditions are subject to French law. The customer can, at any time, check your rights at: www.legifrance.fr - www.cnil.fr.
In case of dispute, the customer may use a Consumer Ombudsman pursuant to Ordinance No. 2015-1033 of 20 August 2015 on alternative dispute resolution for consumer disputes.
ANY DISPUTE CONCERNING THE AVAILABILITY, INTERPRETATION, PERFORMANCE OR BREACH OF CONTRACT CONCLUDED BETWEEN THE SITE AND BUYER, EVEN IF SEVERAL DEFENDANTS, WILL, IN THE ABSENCE OF MUTUAL AGREEMENT, THE EXCLUSIVE JURISDICTION FRENCH COURT PURSUANT TO THE RULES ADOPTED BY THE FRENCH CODE CIVIL PROCEDURE.
Dear Client,
Thank you for your order placed on our website and hope it will give you full satisfaction.
However, if the shell is not for you, we suggest you pay it with the selected payment method during checkout. You have 14 days to notify in writing of your intention to retract. You then have a period of 14 days to return the product or products in a condition for a new marketing.
No right of withdrawal can not be exercised by a buyer who is not consumer.
Pursuant to Article L.221-18 and following of the Consumer Code, to exercise his right of withdrawal ie do not wish to acquire without any reasons or pay penalties. The buyer has a period of FOURTEEN (14) days from the receipt of the order date to: - submit his application for revocation via the online form RIGHT OF or- notifying us of its decision to use the right of withdrawal by a unequivocal statement specifying the products (eg letter sent by mail, e-mail) by post to the address : by phone : Email :
Your application will be registered with the site and confirmed by sending an email indicating the procedure for the return of the product concerned by the withdrawal which must be returned before.
the end of the fourteen day period from the notification of the request.
You will have to bear the direct cost of returning the goods.
Upon exercise of your right of withdrawal, we will refund the product or products concerned by the withdrawal within fourteen days of receipt of the returned products. We will refund using the same means of payment as you used for the initial transaction.
WARNING / DISCLAIMER:
It is recalled that the Customer the right of withdrawal or the returned products can not be applied when particular:
==> It used its right outside the legal time limits,
==> If the recommendations specified above were not followed completely,
==> Or if the products are not affected by the right of withdrawal in accordance with Article L. 221-28 of the Consumer Code which an extract is recalled above
==> Or if the products show signs of use
==> Or if the products have been damaged causing a depreciation of the latter. If depreciation of the product resulting from the handling other than those necessary to establish the nature, characteristics and functioning of the product, your liability may be incurred.
In case of improper returns, the Site reserves the right to refuse any further order. To do this just follow the 3 steps below.
1. Turn your product in its original packaging and make sure that it is perfectly protected. Only items in their original condition will be accepted and reimbursed.
2. Complete the form below and insert in the package
3. Return the package to the address : SHELLSADDICT 64 BD SADI CARNOT 06110 LE CANNET FRANCE. We can not be held responsible for packages that do not arrive at their destination.
Order number :
comments:
A question ? Our customer service is available by email from your account and by phone at +33678249947 Monday to Friday (9am - 12h30 / 13h -18h).
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